Price Protection Policy
At Bedzz, we are committed to offering competitive prices and ensuring your complete satisfaction with every purchase. Our Price Protection Policy is designed to give you confidence that you're getting the best value when you shop with us.
Policy Overview
We offer a 30-day price protection guarantee from the date of your purchase. If you find the same product sold by Bedzz at a lower price on our own website (bedzz.shop) within 30 days of your original purchase date, we will gladly refund the price difference.
Eligibility Conditions
To be eligible for a price protection refund, the following conditions must be met:
The product must be identical (same model, size, color, etc.).
The lower price must be currently active and verifiable on the Bedzz website (bedzz.shop).
The product must be in stock and available for purchase at the lower price at the time of your request.
Your request must be submitted within 30 days of your original purchase date.
The original purchase must have been made directly from bedzz.shop.
What's Not Covered
Our price protection does not apply to the following situations:
Prices found on any other website, marketplace, or physical retail store.
Clearance, closeout, or final sale items.
Limited-time promotions or flash sales that have already ended.
Products that are out of stock.
Differences in shipping costs, taxes, or import duties.
The application of credit card rewards, cashback offers, or coupon codes that were not used in the original transaction.
How to Request a Price Match
To submit a price protection request, please follow these steps:
Contact our dedicated customer service team at info@bedzz.shop within the 30-day window.
Use the subject line: "Price Protection Request - Order #[Your Order Number]".
In your email, please include:
Your original order number.
The lower price you found.
A screenshot or direct link to the product page on our website clearly showing the current lower price.
Processing Timeline
Once we receive your complete request:
We will respond with an initial verification within 1-2 business days.
Upon approval, the price difference will be refunded to your original method of payment.
The refund processing may take up to 7-10 business days to appear on your account, depending on your financial institution.
You will receive an email confirmation once the refund has been initiated by our system.
Important Notes
This policy applies only to purchases made directly from bedzz.shop.
We reserve the right to verify the reported price and product availability.
The price protection refund will be calculated based on the difference between the price you paid (after any applicable discounts) and the new, lower price.
We reserve the right to limit abuse of this policy and to verify the authenticity of claims.
Policy Updates
We reserve the right to update, modify, or discontinue this Price Protection Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page with an updated "Last Updated" date.
Contact Us
If you have any questions about our Price Protection Policy, please contact us during our service hours:
Address: 6100 Magnus St, Austin, TX 78754, United States
Tel: +1 (512) 785-4081
Email: info@bedzz.shop
Service Hours: Monday to Friday, 9:00 AM - 6:00 PM Central Time (CT)